FinRAG-Copilot

FinRAG-Copilot is an internal knowledge assistant designed to help support teams in the fintech industry. It uses a technique called Retrieval-Augmented Generation, or RAG, to find and provide answers based on a company's internal knowledge base. The agent delivers responses that are grounded in specific sources, allowing users to verify the information. It also includes safety features to politely decline answering questions outside of its knowledge domain. This ensures accurate and reliable support, while maintaining data security. Fintech support staff can leverage this tool to quickly address customer inquiries and internal questions. FinRAG-Copilot streamlines the support process and improves the quality of responses.

Fintech support teams often struggle to quickly and accurately answer questions based on vast amounts of internal documentation. This agent solves that problem by automatically retrieving relevant information and generating grounded answers, eliminating the need for manual searching and reducing the risk of inaccurate responses.